East Surrey College Policies & Procedures

We want all our learners to get the most out of their time here at East Surrey College. To ensure everyone is treated fairly and as individuals we have a range of policies in place to protect your interests. College Policies and Schemes are outlined below. Please use the links to download a full copy of a policy as required. Alternatively, copies can be requested from staff in our Client Services department and the Learning Resource Centre.

Downloadable policies are in PDF format. If you do not have Adobe Reader already installed on your PC download a free copy from the Adobe website.

Code of Conduct
At East Surrey College we believe that you will reach your full potential if you make a real commitment to studying, and show respect to your fellow students, staff and the environment you work in.

When you join East Surrey College you will become part of the community. To help this happen we ask students to sign up and comply with the behaviour set out in the College Code of Conduct.

Refunds Policy

Download a copy of the College Refunds Policy

Freedom of Information Act
It is a legal requirement under the Freedom of Information Act 2000 for all public bodies to have information available through a Publication Scheme. The Scheme describes the information routinely published by the College. It is set out in groups and ‘classes’, which indicate the type of information published and how this can be accessed.

The purpose of the Scheme is to ensure that information is readily available to the general public. The College is using the Model Publication Scheme for Further Education Colleges approved by the Information Commissioner. Individuals have the right to ask if the information exists and to receive it, subject to exemptions which are legitimately applicable such as information covering personal data, security or commercial sensitivity. Requests must be put in writing. There may be a charge for the information.

Download the full Freedom of Information Act 2000 – Policy

Download the full Freedom of Information Act 2000 – Publication Scheme

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